FAQ

1. What makes Hidden Flavors different from other online stores?

 


We exclusively curate rare and premium products from Sardinia and Italy, crafted in small batches by passionate artisans. You will never find our delicacies in supermarkets – only here.

 

 

 

2. Where do your products come from?

 


All of our products are sourced directly from local artisans and small family-run producers in Sardinia and across Italy. Every item is carefully selected for authenticity, quality, and taste.

 

 

 

3. Are your products available worldwide?

 


Currently, we ship across the European Union and the United Kingdom. We are working to expand our delivery to more countries soon.

 

 

 

4. How long does shipping take?

 

 

  • EU: 3–7 business days

  • UK: 5–10 business days

    All orders are packed with care to ensure freshness and safe delivery.

 

 

 

 

5. Are the products limited edition?

 


Yes. Our delicacies are made in small, seasonal batches, which means availability is limited. Once a product is sold out, it may not return until the next season – or at all.

 

 

 

6. How can I be sure of the quality?

 


Each product is personally selected and tested by our team. We only partner with trusted artisans whose craft represents the highest standard of Italian excellence.

 

 

 

7. Do you accept returns?

 


Due to the nature of gourmet and perishable goods, we can only accept returns if the product arrives damaged or incorrect. Please contact us within 48 hours of delivery, and our team will assist you immediately.

 

 

 

8. How can I contact you?

 


You can reach us through the Contact page on our website